Cancellation &
Refunds
Skinzy Plus is a one-time purchase, not a subscription — here is exactly what that means for cancelling and for refunds.
Last updated: 31 August 2026
1. There is nothing to cancel
Skinzy Plus does not auto-renew, so there is no recurring charge to stop.
Paying ₹149 unlocks Skinzy Plus for 30 days. When that period ends, your account simply returns to the Free plan — nothing is charged automatically, and you do not need to do anything to avoid a future charge.
To keep Skinzy Plus going, purchase again from the Pricing page any time before or after your current access ends. Buying again before it lapses adds the new 30 days onto whatever you have left, rather than discarding it.
Skinzy's free features remain available at all times — you are never locked out of the product, only out of the deeper recommendations Skinzy Plus adds.
2. Refunds
Purchases are non-refundable. Because Skinzy Plus is a one-time, non-renewing purchase — not an ongoing subscription you need to escape — we do not offer refunds for a change of mind or for access you did not end up using within the 30-day period.
Billing errors are always refunded. If you were charged twice for the same purchase, charged after your access had already been extended by an earlier payment, or charged while the service was genuinely unavailable to you, we will refund that charge in full as soon as you report it.
3. How to request a refund
Email useskinzy@gmail.com with the Razorpay Payment ID from your payment confirmation, the date of the charge, and what went wrong. The Payment ID is the fastest way for us to find your transaction.
We will acknowledge your request within 2–3 business days and tell you whether it qualifies under section 2 above.
4. How long refunds take
Approved refunds are issued to the original payment method through Razorpay. Once we approve it, the money typically reaches you in 5–7 business days, depending on your bank or card issuer. We do not offer cash, cheque, or store-credit refunds, and we cannot redirect a refund to a different account from the one that paid.
5. Products we recommend are not ours to refund
Skinzy recommends skincare ingredients and links to retailer search results for them, but does not sell any product itself. A purchase you make at a retailer we linked to is between you and that retailer, and its own refund and return policy applies — not this one. We can only refund payments made to Skinzy directly.