Cancellation &
Refunds

No Skinzy Plus plan renews. Yearly unlocks it for 365 days; when that period ends, your account simply returns to the Free plan — nothing is charged automatically, and you do not need to do anything to avoid a future charge. Buying another year before it lapses adds 365 days onto whatever you have left, rather than discarding it.

Lifetime is a single payment for Skinzy Plus on your account for as long as Skinzy operates the service. There is never a second charge.

In India, the 30-day pass unlocks Skinzy Plus for 30 days and then returns your account to the Free plan in the same way. Buying a year or another pass before it ends adds those days onto what you have left.

Skinzy's free features remain available at all times — you are never locked out of the product, only out of the deeper recommendations Skinzy Plus adds.

Purchases are non-refundable. Because Skinzy Plus is a one-time, non-renewing purchase — not an ongoing subscription you need to escape — we do not offer refunds for a change of mind or for access you did not end up using, on either plan.

Billing errors are always refunded. If you were charged twice for the same purchase, charged for a plan after you already had lifetime access, or charged while the service was genuinely unavailable to you, we will refund that charge in full as soon as you report it.

Approved refunds are issued to the original payment method through Razorpay. Once we approve it, the money typically reaches you in 5–7 business days, depending on your bank or card issuer. We do not offer cash, cheque, or store-credit refunds, and we cannot redirect a refund to a different account from the one that paid.